Terms
and Conditions of ServiceGO2
1. Definitions
– Application: means the applicationGO2available for
download from Apple store or Play Store.
– Vehicle: means the vehicle provided by GO2 for rent.
– Fees: are the amounts you must pay to rent the vehicle
and any additional fees.
– Registered User: A person who has registered to use the
services of GO2 by providing their personal and payment data.
– We/Us: means the company GO2.
– You/Your: means a user of the serviceGO2.
2. Acceptance of Terms
By using our services, you agree to all of these Terms of
Use, and any modification to them will be notified to you later, and your
continued use means your acceptance of the modifications.
3. Contractual relationship
These terms and conditions, including the general terms of
use (hereinafter referred to as the “Terms”), govern your access to or use, as
an individual, from within the Kingdom of Saudi Arabia of applications,
websites, content, products and services (the “Services”). Smart Green Start
Car Rental Company was established in the Kingdom of Saudi Arabia,
headquartered in Jeddah, Prince Sultan Road and registered in the Commercial
Registry Office in Jeddah under number 4030434560 and referred to hereinafter
as (“GO2”).
Please read these terms carefully before accessing or
using the Services.
Your access to and use of the Services constitutes your
agreement to be bound by these Terms, which establishes a contractual
relationship between you and GO2. If you do not agree to these Terms, you may
not access or use the Services. These Terms expressly supersede prior
agreements or arrangements with you. GO2 may GO2 immediately terminate these
Terms or any Services with respect to you, or generally cease offering or deny
access to the Services or any portion thereof, at any time for any reason.
Supplemental terms may apply to certain Services, such as
policies for a particular event, activity or promotion, and such supplemental
terms will be disclosed to you in connection with the applicable Services.
Supplemental terms are in addition to, and shall be deemed a part of, the Terms
for the purposes of the applicable Services. Supplemental terms shall prevail
over these Terms in the event of a conflict with respect to the applicable
Services.
The validity of the balance charged on the application is
for life, and it is deducted from it for your use of the service, and the
amount in the application to the bank account may not be refunded for any
reason..
GO2 may GO2 amend the Terms relating to the Services from
time to time. Amendments will be effective upon posting of GO2 such updated
Terms at this location or the amended policies or supplemental terms on the
applicable Service. Your continued access to or use of the Services after such
posting constitutes your consent to be bound by the Terms, as amended.
Our collection and use of personal information in
connection with the Services is as provided in GO2’s Privacy Policy located at
GO2 Privacy Policy – GO2 may provide GO2 to a claims processor or an insurer
any necessary information (including your contact information) if there is a
complaint, dispute or conflict, which may include an accident, involving you
and a Third Party Provider, such information or data is necessary to resolve
the complaint, dispute or conflict.
4. Services
The Services constitute a technology platform that enables
users of GO2’s mobile applications or websites GO2 provided as part of the
Services (each an “Application”) to arrange and schedule smart transportation
services, which enable users to use light means of transportation such as
electric scooters (referred to hereinafter as “LEVB”) (with or without parking
stations). Unless otherwise agreed by GO2 in a separate written agreement with
you, the Services are made available solely for your personal purposes, whether
for sports, recreation, or non-commercial use. You acknowledge that GO2 does
not provide transportation or logistics services or function as a
transportation company.
License.
Subject to your compliance with these Terms, GO2 grants
you a limited, non-exclusive, non-sub licensable, revocable, non-transferable
license to: (1) access and use the Applications on your personal device solely
in connection with your use of the Services; and (2) access and use any
content, information and related materials that may be made available through
the Services, in each case solely for your personal, noncommercial use. Any
rights not expressly granted herein are reserved by GO2 and GO2’s licensors.
5. Vehicle Usage Terms
– You must be at least 18 years old.
– You must inspect the vehicle before use to ensure its
safety (such as brakes, lights, battery, and no damage).
– You must abide by traffic laws and not use the vehicle
for racing or dangerous activities.
– Do not use the vehicle in unsafe weather conditions or
on unsafe roads.
– You must wear appropriate protective equipment, such as
a helmet.
– Do not use your phone or any device that distracts you
while driving.
– Do not allow another person to drive the vehicle rented
in your name.
– Do not use the vehicle under the influence of any
narcotics or alcohol.
– Do not modify or damage the vehicle.
– Do not use the vehicle for any commercial purpose or for
advertising.
6. Fees and Payment
– All fees must be paid when due through the available
payment methods (credit cards, electronic wallet, etc.).
– You must have sufficient balance to unlock the vehicle.
– In the event of violations or fines, you bear full
responsibility, and the company can collect them from you in addition to
administrative fees.
7. Account Creation
– You must provide correct and accurate information.
– You are responsible for the confidentiality of your
account login information and reportingGO2 immediately if unauthorized use is
discovered.
– Do not open an account in the name of another person,
and do not allow others to use your account.
8. Return and Damages
– You acknowledge and assume full responsibility for
damages, losses, claims, consequences, causes of action, injuries, costs, and
liability relating to your use of vehiclesGO2 under your account approval,
including, but not limited to: (1) physical or mechanical damage, (2) loss due
to theft, (3) physical damage resulting from vandalism, (4) physical injury to
you or a third party, (5) third-party claims, (6) actual towing, storage, and
impound fees you paid,GO2 (7) administrative fees, including assessment costs
and legal expenses, relating to the damage or loss.
– The vehicle must be returned on time and in good
condition.
– You are responsible for any damage or theft that occurs
while you are using the vehicle.
9. Modifications and Termination
-GO2 reserves the right to modify prices or terms of use
at any time with notification to users.
– Your account may be terminated at any time if you do not
comply with the terms or at the discretion of GO2.
10. Communication and Agreement
– You agree to receive communication messages or alerts
from GO2 on your phone number or email.
– Calls may be recorded to improve service quality.
11. Applicable Laws
– These terms are subject to the laws of the Kingdom of
Saudi Arabia, and any dispute shall be resolved in Saudi courts.
Restrictions and Copyright.
You may not: (1) remove any copyright, trademark, or other
proprietary notices from any portion of the Services; (2) reproduce, modify,
prepare derivative works based upon, distribute, license, lease, sell, resell,
transfer, publicly display, publicly perform, transmit, stream, broadcast, or
otherwise exploit the Services except as expressly permitted by GO2 explicitly;
(3) decompile, reverse engineer, or disassemble the Services except as may be
permitted by applicable law; (4) link to, mirror, or frame any portion of the
Services; (5) cause or launch any programs or scripts for the purpose of
scraping, indexing, surveying, or otherwise data mining any portion of the
Services or unduly burdening or hindering the operation and/or functionality of
any aspect of the Services; or (6) attempt to gain unauthorized access to or
impair any aspect of the Services or its related systems or networks..
Third-Party Services and Content.
The Services may be made available or accessed in
connection with third-party services and content (including advertising) that
GO2 does not control. You acknowledge that different terms of use and privacy
policies may apply to your use of such third-party services and content. GO2
does not endorse such GO2 third-party services and content and in no event
shall GO2 be responsible or liable for any products or services of such
third-party providers.